deposit and cancellation policies

for your upcoming stay

DEPOSIT & CANCELLATION POLICY: Thank you for confirming and accepting the reservation terms and conditions, while booking your on-line reservation.

• A deposit equaling 50% of your total stay is required to confirm your reservation. If you are scheduled for 1 night, your total stay is required to confirm your reservation.
• Your deposit is refundable, less a $10 administrative fee, if you notify us of cancellation or modification at least 14 days prior to your arrival.
• Cancellations or modifications made to your reservation including changing dates, or reducing the length of stay inside 14 days of arrival require forfeiture of total deposit amount.
• Holiday reservations with stay dates between December 26 - January 1 must be canceled on or before November 1 to receive the deposit less a $10 administrative fee. After November 1 you forfeit your entire deposit.
• All cancellations must be processed via our representatives, we do not accept cancellations via email.
• We do not accept cancellations due to weather.
• Failure to arrive on a confirmed reservation date will result in forfeiture of the total deposit amount.
• Once checked in, no modifications to your dates will be permitted without forfeiting entirety of scheduled stay.
• No refunds on unused portion of package stays.

DEPOSIT GUARANTEE: Deposit Guarantee may be purchased when reserving your stay to protect your deposit within our 14 day cancellation period.

• Deposit Guarantee means that upon cancellation within 14 days your deposit will be put onto a house account for you to use towards a future lodging stay and must be reserved within 1 year of the original reservation date.
• Deposit Guarantee is $25 per night adding additional nights after the original purchase will change your Deposit Guarantee amount.
• Deposit Guarantee must be purchased, and paid in full at the time of booking.
• Cancellations outside 14 days are refundable less the $10 administrative fee, as well as a full refund of the Deposit Guarantee fee.
• Deposit Guarantee is not available for reservations with stay dates between December 26 – January 1.
• All cancellations and modifications must be processed via our representatives, we do not accept cancellations via email.
• Failure to arrive on a confirmed reservation date will result in forfeiture of the total deposit amount.
  
• Once checked in, no modifications to your dates will be permitted without forfeiting entirety of scheduled stay.
  
• If you decline the Deposit Guarantee fee, and request to modify or cancel your reservation within 14 days you will forfeit your deposit.
  
• Deposit Guarantee is not travel protection/insurance and does not guarantee rates/availability for future stays.